The Five Functions of Management:
Fayol has defined five functions of management
for its component and these are still
seen as relevant to organizations today. These five functions focus on the
relationship between personnel and its management and they provide points of
reference so that problems can be solved in a creative manner.
1. Planning
Planning is looking
ahead. According to Fayol, drawing up a good plan of action is the hardest of
the five functions of management. This requires an active participation of the entire
organization. Planning involves deciding where to take a company and selecting
steps to get there. It first requires managers to be aware of challenges facing
their businesses, and it then it requires managers to forecast future business
and economic conditions. They then formulate objectives to reach by certain
deadlines and decide on steps to reach them. They re-evaluate their plans as
conditions change and make adjustments as necessary.
2. Organizing
An organization can
only function well if it is well-organized. This means that there must be
sufficient capital, staff and raw materials so that the organization can run
smoothly and that it can build a good working structure. The organizational structure with a good
division of functions and tasks is of crucial importance. When the number of
functions increases, the organization will expand both horizontally and
vertically. This requires a different type of leadership. Organizing is an
important function of the five functions of management.
3. Commanding
When given orders and
clear working instructions, employees will know exactly what is required of
them. Return from all employees will be optimized if they are given concrete
instructions with respect to the activities that must be carried out by them. Successful
managers have integrity, communicate clearly and base their decisions on
regular audits. They are capable of motivating a team and encouraging employees
to take initiative.
4. Coordinating
When all activities are
harmonized, the organization will function better. Positive influencing of
employees’ behavior is important in this. Coordination therefore aims at
stimulating motivation and discipline within the group dynamics. This requires
clear communication and good leadership. Only through positive employee behavior
management can the intended objectives be achieved.
5. Controlling
Controlling involves
ensuring that performance does not deviate from standards. Controlling consists
of three steps, which include establishing performance standards, comparing
actual performance against standards, and taking corrective action when
necessary. Performance standards are often stated in monetary terms such as
revenue, costs, or profits, but may also be stated in other terms, such as
units produced, number of defective products, or levels of customer service.
Instead, this function of management concerns the manager's role in taking
necessary actions to ensure that the work-related activities of subordinates
are consistent with and contributing toward the accomplishment of organizational
and departmental objectives.
As one of the five
functions of management, Fayol divided “organizing” into five subcategories.
These five functions of management are still important in organizations today.
The first of the five functions of management, Fayol mentioned was
“specialization”; if every employee is allowed to use their individual skills
this will be advantageous to their area of expertise. Secondly he mentioned
“unity of command”, in which an employee is answerable to one manager
only. The “formal chain of
communication” is linked to this so that the employee will know how and with
whom they will have to communicate. The fourth category is “unity of
direction”; all employees must be aware of the organization’s strategic
objectives. The fifth category is “authority and responsibility” in which
managers have the authority to give orders.
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